Call 877 605 0822

Welcome to Industree Outfitters...3 trees are planted for every item purchased!

Customer Service

Contact Information
Contact Industree Outfitters for information on our full line of corporate apparel & work wear. We look forward to outfitting your team or event.
Telephone: 1-877-605-0822
Email Inquiries: info@industreeoutfitters.com
Privacy & Security
Industree Outfitters is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Industree Outfitters may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Returns & Replacements
All returns or exchanges must be made within 30 days from the date the merchandise was shipped from Industree Outfitters or the manufacturer. Custom items, or any item with custom embroidery are not eligible for return or exchange unless proven to be defective. All returns or exchanges are required to have a return authorization number issued by our customer service department at 1-877-605-0822 or by emailing info@industreeoutfitters.com and are subject to a 15% restocking fee as well as any freight charges. Returned items must be in new condition, unworn with original tags still attached. Industree Outfitters reserves the right to refuse returned goods that are not in acceptable condition. If a product has a defect in the construction or fabric, it is eligible for return or exchange. Industree Outfitters reserves the right to determine whether a product is defective. The product will be repaired or replaced if appropriate. Please contact customer service with any questions or concerns regarding our policy.
Ordering
Orders can be placed online through our website or by phone. Emailed orders will receive further instructions to complete & process the order
Shipping & Delivery
Delivery charges will apply for all orders unless otherwise stated. Shipping is pre-paid by the customer or added to customer invoice. Shipments will be made through the best option carrier, unless other shipping arrangements have been made in advance. Delivery of blank apparel items are usually sent within 3 business days and custom products and decorated/embroidery orders are usually sent within 10 days-4 weeks depending on the product brand. Some of our products are made to order and require longer time for processing & shipping. Please contact us if you need your items within a certain time so we can try to accommodate you or let you know when they will be ready to ship out. For information on International Orders, please contact us info@industreegroup.com
Custom Labels & Embroidery
Custom labeling and embroidery are available for most products. Garments with custom embroidery cannot be returned. Contact our Industree Outfitters customer service department at 1-877-605-0822 or email us at info@industreeoutfitters.com for details regarding set-up charges, minimum quantities and per-item charges.
International Orders
Delivery charges will apply for all orders unless otherwise stated. Shipping is pre-paid by the customer or added to customer invoice. Customer will be responsible to pay any customs duties and/or taxes for the purchased items. The delivery of blank stock items are usually sent withing 5 working days and custom products are usually sent within 3-4 weeks. Industree Outfitters can not guarantee delivery times for International orders.